Safar Mitra – Insurance & Liability

Important Disclaimer Policy

Safar Mitra operates as a technology platform connecting riders with independent drivers. Please review the following liability and insurance terms carefully.

1. Platform Role Disclaimer

Safar Mitra is a ride-aggregation platform, not a transport provider
Drivers operate independently using their own vehicles and permits
Safar Mitra does not own or control vehicles listed on the platform

2. Driver Insurance Responsibility

Each driver or vehicle owner must maintain valid vehicle insurance
Passenger coverage must be available where applicable
Drivers must have required permits and legal documents
Safar Mitra is not responsible for uninsured vehicles

3. Accident Liability

Responsibility lies with the driver or vehicle owner
Vehicle insurer is responsible for coverage
Safar Mitra is not liable for injuries or accidents
Not responsible for medical expenses or property damage
Not responsible for loss of personal belongings

4. Customer Responsibility

Verify ride and driver details before boarding
Always wear seat belts
Follow traffic safety rules
Safar Mitra is not responsible for passenger negligence

5. Force Majeure Events

Safar Mitra is not liable for disruptions due to:
Natural disasters
Strikes or protests
Government restrictions
Traffic blockages
Technical failures or outages

6. Third-Party Disputes

Disputes between customers and drivers must be resolved mutually
Legal authorities may be involved if required
Safar Mitra may assist but is not legally responsible